BidMatch (“BidMatch”, “we”, “us”, or “our”) is committed to protecting your privacy. This policy outlines how we manage personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

A copy of the Australian Privacy Principles is available at: Office of the Australian Information Commissioner (OAIC).

1. What Personal Information We Collect

Personal information means information or an opinion about an identifiable individual.

We may collect the following types of information:

• Your name, address, contact details (email, phone number).

• Professional qualifications, employment history, references, and work examples.

• ABN, business name, and insurance information (where applicable).

• Information about your professional capacity, project experience, or tendering suitability.

• Any information you voluntarily provide via our website, email, or online forms.

We collect this information directly from you, through:

• Online submissions, phone or video discussions, or email correspondence.

• Our website or third-party forms.

• Publicly available sources such as company websites or professional directories.

• Authorised third parties, such as referees or business partners.

2. Purpose of Collection

We collect personal information for purposes directly related to our operations, including:

• Sourcing, verifying, and presenting qualified tendering professionals to clients for engagement.

• Assessing professional capabilities and verifying references or credentials.

• Managing client and contractor relationships.

• Maintaining business and operational records.

• Complying with legal obligations.

We may also use your information for secondary purposes reasonably related to the above, such as communicating updates, service improvements, or opportunities consistent with our core activities.

You may opt out of receiving non-essential communications by contacting us in writing.

3. Sensitive Information

We generally do not collect sensitive information. If we do (for example, information about health or criminal history relevant to certain project requirements), it will only be used:

• For the primary purpose for which it was collected.

• With your explicit consent.

• Where required or authorised by law.

4. Disclosure of Personal Information

Your information may be disclosed to:

• Clients of BidMatch, for the purpose of introducing you for potential engagement.

• Third-party service providers who assist with our operations (such as reference checking or IT systems).

• Data processors and partners, including Zoho (Australian data centres), Microsoft, Zapier, and OpenAI, who support our business systems and automation.

• Legal, accounting, or regulatory authorities where required by law.

5. Data Storage and Security

When personal information is no longer required, it will be securely deleted or de-identified.

6. Access and Correction

We may require proof of identity before processing your request and reserve the right to charge a reasonable administrative fee for providing access.

7. Maintaining Accurate Information

8. Policy Updates

9. Enquiries and Complaints

If you have a question, request, or complaint regarding this Privacy Policy or the way we handle your personal information, please contact us at:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at https://www.oaic.gov.au.

10. Additional Notes on Data Handling

• We process and store data in Australia wherever possible.

• Where offshore processing occurs (e.g., within Microsoft, Zapier, or OpenAI systems), it is managed under contractual terms consistent with Australian Privacy Principle 8 (cross-border disclosure).

• Data collected is directly related to professional activities and is not used for unrelated marketing or profiling.